mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_news2009-05-07 12:10 am

Update: Seed Account Re-sale, Free Users + Custom Styles

Two things for you today!

Thing the first:

We have not been able to finish and fully test the new site functionality that enables people to purchase accounts without a PayPal account. Instead of finishing it up an hour before the first sale is scheduled and crossing our fingers that it works, we've decided to push the sale off another week.

The new time of the Seed Account re-sale is Thursday, May 14th, 9PM EDT and again at Friday, May 15th, 9AM EDT. In total 200 accounts will be available.

Thing the second:

People with free accounts have probably noticed that a few days ago we took away the Advanced Customization area of the site. (The pages that let you make a custom style.) We had never intended for it to be available unless you paid, and having it on was an oversight on our part. After we turned it off, we got to hear a lot of really good comments from people and we reevaluated the original decision.

We've turned it back on, but gave free users a pretty low limit on the number of styles you can create (1 custom style, up to 5 layers). Short story: you can once again go back to customizing and importing styles from other sites. Sorry for the trouble!
sanders: (Default)

[personal profile] sanders 2009-05-07 08:00 am (UTC)(link)
I can't even imagine the discussion; I definitely appreciate y'all being willing to wade through it and come out with an option that is user friendly. I know that, for myself, I plan to switch to a paid DW account in the next few months, and I feel really good about that decision because of things like the responsiveness about the customization area, getting an actual, thoughtful response from staff, and seeing how (relatively) smoothly the launch went. It's heartening as a user to see that there is a quick response when an issue arises and that you all haven't hesitated to say "Oops, this went wrong." Thanks again.
owl: dreamwidth logo in clouds (dreamwidth)

[personal profile] owl 2009-05-07 08:30 am (UTC)(link)
I really hope this doesn't hurt the uptake of paid accounts. Are you planning at the minute that this should remain permanently for free users?
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2009-05-07 08:38 am (UTC)(link)
Yes, we are -- see here for our reasoning. :)
jeeps: (Default)

[personal profile] jeeps 2009-05-07 08:41 am (UTC)(link)
i have the same question and concern. though i think once the style system is finished and more extensive and polished, people will be much less likely to use advanced customisation anyway as opposed to the css editor in the general customisation area. which, if i'm not mistaken, is already available to free users.
dantean: A picture of Dante Alighieri (adrien brody)

[personal profile] dantean 2009-05-07 09:39 pm (UTC)(link)
I want to weigh in on this: I bought my livejournal paid account in 2004 and have renewed it faithfully every year since. I had a free account for around a year before that. I paid for my account for three reasons:
1) I hated, hated, hated the limited customisation, and wanted the good stuff so I could have a nice journal
2) The extra icons, poll-making ability, and other sundry perks ARE nice to have around and I wanted them
3) The biggest reason: I found I was spending A LOT of time on that site, hours a DAY, and decided that if a site really was going to be worth that much of my time they'd be worth $25 a year, too.

I wouldn't continue to pay for lj if all of the same reasons above aren't met. I don't have a huge enough problem with lj's policies that I won't pay for an account anymore, because I still use it for a lot of things and spend a lot of time on it.

Basically, I don't know if I want to pay for a dreamwidth account and a livejournal account unless both of them are really worth it to me. If I don't spend any time on dreamwidth, I don't really want to pay for the service. But if I end up spending more time here than on lj, I might just go for a paid account here and let my lj account go back to being free.

It all depends on how things go here and at lj.

tl;dr: for me, it's not just about the perks, but the site itself. So yes, if you guys are awesome enough, I might pay for an account and not just to get the unlimited customisation ability. :) I can of course only speak for myself.