mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_news2009-05-07 12:10 am

Update: Seed Account Re-sale, Free Users + Custom Styles

Two things for you today!


Thing the first:

We have not been able to finish and fully test the new site functionality that enables people to purchase accounts without a PayPal account. Instead of finishing it up an hour before the first sale is scheduled and crossing our fingers that it works, we've decided to push the sale off another week.

The new time of the Seed Account re-sale is Thursday, May 14th, 9PM EDT and again at Friday, May 15th, 9AM EDT. In total 200 accounts will be available.


Thing the second:

People with free accounts have probably noticed that a few days ago we took away the Advanced Customization area of the site. (The pages that let you make a custom style.) We had never intended for it to be available unless you paid, and having it on was an oversight on our part. After we turned it off, we got to hear a lot of really good comments from people and we reevaluated the original decision.

We've turned it back on, but gave free users a pretty low limit on the number of styles you can create (1 custom style, up to 5 layers). Short story: you can once again go back to customizing and importing styles from other sites. Sorry for the trouble!
grlnamedlucifer: A red-scarved reveur from The Night Circus (Default)

[personal profile] grlnamedlucifer 2009-05-08 12:39 am (UTC)(link)
Your awesome response re:#2 is directly responsible for my first paid account payment. While I was one of the ones who used the feature, only to find when I went to fix something that it didn't work for me anymore, I was cool with the fact that it wasn't meant for free users. We're in beta! Things happen and need to be fixed. But that you guys listened and weighed whether a few more dollars was worth annoying users and came up with a reasonable response? *thumbs up*