denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_news2024-12-01 04:52 pm

2024 Holiday Points Bonus, plus: PRICES WILL INCREASE in 2025

Hello, friends! December snuck up on us or else I would have posted this a few days ago, but since it is December, long-term users know what I'm about to say: it's time for our annual December holiday points bonus.

IMPORTANT: I have some extra news for you about payments and paid time costs, so please read the whole entry even if you're already familiar with the annual promotion.

This bonus is active now: for the entire month of December, all orders made in the Shop of points and paid time, either for you or as a gift for a friend, will have 10% of your completed cart total sent to you in points when you finish the transaction. For instance, if you buy an order of 12 months of paid time for $35 (350 points), you'll get 35 points when the order is complete, to use on a future purchase.

The fine print: If you buy paid time for a friend or for another one of your own accounts, the bonus points will be sent to you (the account that placed the order), not to the account the gift was sent to. The order must be completed in the month of December. IMPORTANT: when we say "the month of December", we mean by server time (which is in UTC), not by your local time zone. If you plan to take advantage of this bonus, it's a good idea to do it before the last minute.

The important news: back in September's news update, I mentioned in passing that the fact that we haven't raised our prices in 15 years, despite inflation and cost increases, has made it more important to ask people to support us if they can so we can continue to offer the site for everyone. The majority of y'all who commented were extremely supportive about the thought of us raising our prices in order to adjust for inflation, and although we really hate to do it, we think that adjusting our prices for inflation now is a good way to make sure "your support still covers our costs" stays true for longer in the future. (It's true now! But at the current trajectory, we can't guarantee that it will stay true.)

What you need to know:

  • We will increase our prices in 2025 to more closely match the inflation-adjusted original launch prices for paid accounts and premium paid accounts. (We're still debating whether or not we will also increase for icon slots and rename tokens, but the cost of paid accounts and premium paid accounts will definitely increase.)
  • We have not finalized the exact date prices will increase. We'll let you know at least a month ahead of time when we settle on the exact date. It will probably be in the first half of 2025.
  • We have not finalized the exact new prices yet. (There are a lot of factors I have to balance!)
  • Despite the new prices not being final yet, expect them to fall somewhere between $52.50-$55 for 12 months of regular paid time and $75-$77.50 for 12 months of premium paid time, which means somewhere between $4.40 and $4.60 for 1 month of regular paid time.
  • The value of points will not change: each new point will still cost $0.10 USD and all existing points will still be redeemable for $0.10 USD worth of services. For instance, if the cost of 1 month of regular paid time goes from its current "$3 USD or 30 points" to $4.50 USD, that will be "$4.50 USD or 45 points".

(This would be a hell of a lot easier and I'd have finalized it already by now if we didn't need to keep points worth $.10 USD and if we didn't care so much about trying to keep the ratio between paid and premium paid as close to the 70% conversion that exists now and trying to keep it so that you aren't penalized for paying month-by-month instead of 12 months at a time. Most places offer a modest-to-significant discount for paying 12 months at a time: we really don't want to do that. These constraints all taken together mean that I've spent a lot of time staring at spreadsheets and calculators these past two months.)

I know any kind of price increase can be a hardship for people, so I'm announcing this well ahead of time so that people have a chance to stock up on points and/or buy paid time in advance during this points bonus month (which we will continue to offer even after prices increase!) You can buy as much paid time as you want in advance: any extra time you buy gets added to your existing paid time and makes your expiration date extend further into the future, so if, for instance, you put 5 "12 months of paid time" items into your cart right now and complete the payment, you'll get 60 months of paid time added to your account. Because of how the payment system works, it's not possible to transfer paid time from one account to another, but you can convert existing paid time back into points in the future and then use those points for a future order.

As always, we remain incredibly grateful to you all for your support. We're one of the only sites out there that has no advertising, has taken no venture capital, and does no intrusive data brokering: our only income comes from you all saying "yes, we value this site enough to keep it running", and the fact enough of you keep saying "yes, we value this site enough to keep it running" to, well, keep it running means so much to us. We are going to keep stubbornly insisting that there is a better, more ethical way to do social media for as long as we possibly can, and it's thanks to you that we can keep proving to doubters that it works.

A reminder to everyone to check out [site community profile] dw_advocacy for updates on our legal efforts to defend your right to privacy and anonymity online! We know that things look (rightfully) bleak to a lot of folks right now and the next few years are likely to be full of a lot of shenanigans I am struggling to find a more professional way to describe than "legal fuckery", but I promise you that we're committed to fighting fuckery whenever it rears its head. On behalf of Mark, Jen, and Robby, I wish you all a very happy set of end-of-year holidays, whichever ones you celebrate, and I hope that everyone can enter 2025 with the same stubborn dedication to trying to find a better way that we've made one of our core priorities for as long as we've been around.
andrewducker: (Default)

[personal profile] andrewducker 2024-12-03 01:34 pm (UTC)(link)
I shall carry on with my habit of not buying in December, and instead buying a new premium year in May. Because I can afford to, and I want to support you.

(I'd set up a direct debit with you if that was a thing that you supported. But it's not a big hassle to come and do it manually once a year.)
magid: (Default)

[personal profile] magid 2024-12-03 04:34 pm (UTC)(link)
Thank you so much for doing it!
I really appreciate it, especially since I tend to have limited energy to deal with political fuckery.
moonfaerie: (Nostalgia - escaflowne)

[personal profile] moonfaerie 2024-12-03 06:32 pm (UTC)(link)
Thank you for everything you do. I love DW. I started paid services again for icon slots and to be supportive and appreciative. But wow I was so happy to see the mass privacy tool. I have entries dating back to 2003! So I’m happy I could just make those private using your tool instead of getting a new account or making entries private on my own.


Is there a complete list of paid features? Because I honestly didn’t know about the mass private tool until a few weeks ago. Sorry if I’m asking something that can be so easily found.
alexseanchai: Katsuki Yuuri wearing a blue jacket and his glasses and holding a poodle, in front of the asexual pride flag with a rainbow heart inset. (Default)

[personal profile] alexseanchai 2024-12-03 07:48 pm (UTC)(link)
there's a comparison chart in the FAQ! my personal favorite is getting emailed copies of my own comments
lexicalcrow: (Default)

[personal profile] lexicalcrow 2024-12-04 05:18 am (UTC)(link)
Thanks for the head's up on this. I did know this was coming, and honestly it's completely fair to raise prices at this point, and those figures feel entirely reasonable tbh. While I've been less active on the site in recent years, I still value this place and want to keep paying for it. You do so much good work and I want to see that continue.

I appreciate having an estimate of how much the price rises will be, even if they're not final figures yet. I can budget for that wrt exchange rates and such. Speaking of which, my current paid time runs out in Feb, I'd better get myself some more this month. :D
tennoseremel: (Default)

Re: One day, I hope

[personal profile] tennoseremel 2024-12-04 07:16 am (UTC)(link)
And I love it here (^__^)
petsohp: (Default)

[personal profile] petsohp 2024-12-04 10:06 pm (UTC)(link)
Thanks for keeping up with the transparency and work in keeping this site running.

Happy Holidays to everyone in the team!
an_unorthodox_look: me (Default)

[personal profile] an_unorthodox_look 2024-12-04 11:41 pm (UTC)(link)
UGH, thanks for the update: With Twitter falling apart, bluesky or what ever it's called more than a little confusing to use I'm going more and more into using DreamWidth and a link to my tumblr. I have the extras, well some of them and gladly pay my part to use it.

Thank you
watersword: Keira Knightley, in Pride and Prejudice (2007), turning her head away from the viewer, the word "elizabeth" written near (Default)

[personal profile] watersword 2024-12-05 12:32 am (UTC)(link)
Yes please, that essay sounds fascinating.
sparowe: (See)

[personal profile] sparowe 2024-12-05 03:33 am (UTC)(link)
Thank you so much for making that an option. I don't know what next year will look like, but I know that I can afford three years *now*, so I did. <3
sario528: Close up photo of an owl's face (Default)

[personal profile] sario528 2024-12-05 01:17 pm (UTC)(link)
One of the many reasons we like you so dang much.
twelvthdoctor: I'M DAVID PUMPKINS, MAN (Default)

[personal profile] twelvthdoctor 2024-12-05 03:52 pm (UTC)(link)
Rising prices is always hard on people, but so is running a business, especially one that hasn't raised prices in a long, long time. And at the end of the day, this isn't a necessity so while I would hope people can continue to support you, it's not a necessity. It's not like you're raising prices on groceries or healthcare. You're not doing something evil. As an accountant I fully support this and understand it, and will do my best to continue to purchase a paid account as I'm able. I value this site too much not to. Journaling has been instrumental to me dealing with a lot of big feelings, simply put, lol. And I just don't have the time or hand strength to handwrite in one lol.
valor: (Default)

[personal profile] valor 2024-12-05 09:13 pm (UTC)(link)
Thank you for the heads-up and as always for the transparency, Denise! I have a general question, and I hope it's okay to ask here, as others I've spoken with didn't know the answer and were likewise curious.

Are there any plans to purge deleted accounts in the near future? I've had some deleted accounts stick around for quite a while, and I'm unsure whether I've overlooked any news regarding changes to the purge system.

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