mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_news2017-01-01 12:48 pm

Dreamwidth News: 1 January 2017

Well, we made it to 2017. Congratulations.

The holiday promotion has ended. Thank you to everybody who bought points or a paid account or something, you're really helping to keep Dreamwidth going. We wouldn't be here without your support. (Quite literally -- we don't serve advertisements and we don't sell recommendations or anything, every single dollar we use to host the site comes from ya'll.)

The main reason I wanted to post today was to acknowledge and welcome the large influx of people we've been seeing in the past 10 days or so. We've seen a huge increase in new accounts -- over 100,000! This has translated into a raw increase in Dreamwidth usage of about 25% (i.e., our traffic is up 25% compared to two weeks ago). This is pretty exciting. I love to see people using Dreamwidth and settling in, making themselves comfortable, etc. I hope that you will find yourself feeling at home here!

So, business #1:

With any large influx of traffic, there will be occasional bits of site slowness. It takes a little time for us to provision hardware to adjust to changes in load, but don't worry: we're nowhere near the limits. In other words, even if the site gets slow for a little while it won't be a long term thing. Most of the particular issues we've run up against have been fixed already and the team will continue to investigate and fix any other issues that arise.

If you're worried about Dreamwidth falling over or crashing because of the traffic, it's okay. We are quite far from any limitations on Dreamwidth's ability to scale. But, even still, I'm sorry for the spots of slowness we've had. We've had to make a few tweaks but things look like they're doing pretty well now and we'll keep an eye on things.

(Note: whenever there are issues, we will update our Twitter feed: [twitter.com profile] dreamwidth, so please follow us there if you use that service!)

Financially, we're doing fine. We did just get new hardware and that incurred a pretty big line-item expense, but we've still got a buffer of cash in the bank -- particularly since we just finished the holiday sale. Of course, we've had to provision extra hardware with the recent arrivals but it will take a few months to see how the budget shakes out. (So, we're not asking for money right now! Just the normal business is sustaining the site fine and if that changes we'll let you know.)

Business #2:

Welcome to Dreamwidth, all newcomers, we're happy to have you! Many of you are joining us from Russia and Ukraine, so: Привет, добро пожаловать! Привіт і ласкаво просимо!

Unfortunately, nobody presently on Dreamwidth staff or volunteer speaks these languages and Google Translate leaves a lot to be desired. We've had at least one support request come in which is not in English and we'd love to be able to help out. If anybody who speaks these languages has spare time and is interested in becoming part of our volunteer group to help out from time to time, can you please comment here and let us know? Thank you!

Edit: I've started [community profile] dw_translate which [personal profile] kaberett will be administrating. We'll use that community to post to when we have something we need help with! Please feel free to join if you want to make yourself available.

Business #3:

I want to personally say that Dreamwidth is committed to openness and protecting the privacy of our users and their data. While we must of course follow United States law, we take a very strong position on the protection of your data. We'll do everything we can to be the best we can in this area. In other words, see the Electronic Frontier Foundation's Who Has Your Back? 2015 report. While Dreamwidth is too small to be evaluated by the EFF, I am committing us to earning all 5 stars. Stay tuned for more on this from us in 2017.

I think that particularly in the current political climate of the United States (and the world) it is very important for people to take a stand for what they believe in. So: I believe that real, honest privacy and using an online service should not be incompatible goals -- and as much as it is within our power, Dreamwidth will be a place you can have real, honest privacy.

That's all I've got for now. Thanks for reading and I hope your New Year's Eve went as well as mine -- we had a pajama party with some good friends and some champagne at midnight. It was pretty relaxing ... until the Roomba woke us up at an unreasonable time to begin its morning rounds.

(PS, as with all news posts, this may cause a delay in comment notifications for an hour or two after this is posted. I am posting this at 12:30PM PST, convert to your timezone.)
allen: extras (extras)

[personal profile] allen 2017-01-01 11:07 pm (UTC)(link)
Happy New Year, Dreamwidth!
blackmetal: (MINE MINE MINE)

[personal profile] blackmetal 2017-01-01 11:17 pm (UTC)(link)
Many of you are joining us from Russia and Ukraine, so: Привет, добро пожаловать! Привіт і ласкаво просимо!

Welcome, guys, I hope that DW provides a safe haven for you and nothing happens in the midst of it!
dragondancer5150: (General - Abandoned Search for Truth)

[personal profile] dragondancer5150 2017-01-01 11:22 pm (UTC)(link)
Haha, yeah. I snagged it from somewhere (don't remember where anymore and there was no credit on the icon itself) when I jumped ship during the mass exodus of late 2011. You're certainly welcome to snag it yourself if you'd like. ^__^
kittydesade: (i'm no angel (nopejr))

[personal profile] kittydesade 2017-01-01 11:25 pm (UTC)(link)
Probably, but I'm glad I could amuse. :D
coffeetime: (Default)

[personal profile] coffeetime 2017-01-01 11:33 pm (UTC)(link)
I love you guys. I'm buying a paid account tonight. Thanks for being there for all of us.
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2017-01-01 11:33 pm (UTC)(link)
Thank you! I can do German and we've got native French covered (plus I can make it up, just about); incredibly dodgy Turkish is also a go on my part; Spanish I don't think is currently covered (possibly by [personal profile] ysobel?), but my ability to read Cyrillic is currently non-existent and while I've got bits of Slavic languages none of them add up to anything useful. I will very happily add you to my list of People Who Can Do Translation Once Trouble-Shooting Has Occurred!

ETA while I was in the process of writing this, [community profile] dw_translate was set up! I'll be putting requests for translations up there (as will other support volunteers). If you'd rather receive translation requests via PM please let me know. :-)
Edited 2017-01-01 23:44 (UTC)
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2017-01-01 11:37 pm (UTC)(link)
Thank you! French and German are covered by native speakers, but Spanish, Russian, Japanese, Portuguese and Italian are DEFINITELY things I would be very grateful to have around -- I will add you to my list of people to ask for translation help once a solution to a support request has been found!

ETA while I was in the process of writing this, [community profile] dw_translate was set up! I'll be putting requests for translations up there (as will other support volunteers). If you'd rather receive translation requests via PM please let me know. :-)
Edited 2017-01-01 23:45 (UTC)
bytebuster: (Default)

+1

[personal profile] bytebuster 2017-01-01 11:42 pm (UTC)(link)
Mark, thank you for your hard work keeping and improving DW.

I'm an Ukrainian national who has Ukrainian mother tongue and fluent Russian. I'm also an IT PM who has some exp working with support team.

I'll be glad to assist your team with support tickets, so please count me in.
kittydesade: (Default)

[personal profile] kittydesade 2017-01-01 11:47 pm (UTC)(link)
Oooh, that's handy! I'll join, and if there's anything urgent in that skillset and you're still keeping a spreadsheet feel free to PM me.
dmarck: (Default)

[personal profile] dmarck 2017-01-01 11:50 pm (UTC)(link)
Mark,

Thank you very much for your accurate and balanced message. Hope everyone here could find a comfortable place.

Have a beautiful year!
ninetydegrees: Text: thank you! (thanks)

[personal profile] ninetydegrees 2017-01-01 11:50 pm (UTC)(link)
Thanks Mark and all the Dreamwidth staff for always fighting the good fight! It's good to be home. :)
lireavue: A red-haired woman in a black dress, playing violin while leaves swirl around her. (Default)

[personal profile] lireavue 2017-01-01 11:58 pm (UTC)(link)
Works for me, have joined/subscribed. I can absolutely read Cyrillic, it's just a bit of a pain shifting my brain over still. [personal profile] kittydesade is a good go-to for Spanish, fyi, as native bilingual speaker.

And no, the comm is fine for translation requests, though if you want my specific attention to something faster, PM/comment is a better bet, obvs.
kittydesade: (Default)

[personal profile] kittydesade 2017-01-02 12:00 am (UTC)(link)
WOMAN.

Let me add, native bilingual speaker from a household that started out with two variants of Spanish, Castillian and Chilean, then was exposed as a child to a bunch of Puerto Rican, so while that shouldn't likely come up as an issue? Just so's you're aware.
conuly: (Default)

[personal profile] conuly 2017-01-02 12:02 am (UTC)(link)
Got another problem. I have a few LJ friends who want to make the move (or at least start backing everything up/crossposting) but find themselves flummoxed by differences in how DW does things and how LJ does things - posting entries, making comments, that sort of thing. Nothing major.

They're all clever enough to use FAQs but it's just One More Thing that doesn't seem to be working. Is anybody interested in making a very simplified pictoral guide to How To DW? Very handholdy, I mean? Very, very handholdy. I'm not in a place where I can do that either - it's been a long few months and I tend to snap at people or condescend.
Edited 2017-01-02 00:03 (UTC)
conuly: (Default)

[personal profile] conuly 2017-01-02 12:03 am (UTC)(link)
What. An. Awesome. Icon!
kaberett: Photo of a pile of old leather-bound books. (books)

[personal profile] kaberett 2017-01-02 12:06 am (UTC)(link)
Thank you so much!

If you would prefer just to translate, [community profile] dw_translate has just been set up! I intend to request translations (of original requests, and of support volunteer replies once problems have been diagnosed).

If you would prefer to act as a support volunteer in your own right I am very happy to provide an introduction and mentorship (and look into whether it's worth setting up a specific Russian-language Support category) -- but it's just gone midnight local for me, so please say if you'd like more information about this and I'll do my best! For starters, the Dreamwidth wiki contains (English-language only, sorry!) a Support FAQ, an overview of the Support process, and a guide to writing Support responses, among other things.
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2017-01-02 12:07 am (UTC)(link)

Thank you! :-)

kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2017-01-02 12:08 am (UTC)(link)
Thank you so much, and welcome to Dreamwidth!

If you would prefer just to translate, [community profile] dw_translate has just been set up! I intend to request translations (of original requests, and of support volunteer replies once problems have been diagnosed).

If you would prefer to act as a support volunteer in your own right I am very happy to provide an introduction and mentorship (and look into whether it's worth setting up a specific Russian-language Support category) -- but it's just gone midnight local for me, so please say if you'd like more information about this and I'll do my best! For starters, the Dreamwidth wiki contains (English-language only, sorry!) a Support FAQ, an overview of the Support process, and a guide to writing Support responses, among other things.
lenaku2000: (Default)

[personal profile] lenaku2000 2017-01-02 12:08 am (UTC)(link)
Спасибо. Ваша доброжелательность, ваши общечеловеческие принципы имеют огромное значение для нас.
Именно это мы искали, уходя из захваченного КГБистами ЖЖ.
marahmarie: (M In M Forever) (Default)

[personal profile] marahmarie 2017-01-02 12:08 am (UTC)(link)
I just want to say a heartfelt thank you to Mark, Denise, staff and volunteers for making this site possible, and for all of the hard work and sometimes, perhaps arduous decision-making that must go into making it the best it can be. I'm so grateful for this site; to me it often feels like a safe harbor amidst a sea of chaos, of increasing uncertainty.

Wishing Dreamwidth all the best in 2017 and beyond.

kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2017-01-02 12:10 am (UTC)(link)
Heee, yes. (I was brought up speaking a pseudo-Hochdeutsch variant of Austrian German, with one parent only, in England... and then I spent a couple of months in Zürich. I have nearly lost the Swiss intonation again...)
kaberett: Trans symbol with Swiss Army knife tools at other positions around the central circle. (Default)

[personal profile] kaberett 2017-01-02 12:11 am (UTC)(link)
Thank you so much!

If you would prefer just to translate, [community profile] dw_translate has just been set up! I intend to request translations (of original requests, and of support volunteer replies once problems have been diagnosed).

If you would prefer to act as a support volunteer in your own right I am very happy to provide an introduction and mentorship (and look into whether it's worth setting up a specific Russian-language Support category) -- but it's just gone midnight local for me, so please say if you'd like more information about this and I'll do my best! For starters, the Dreamwidth wiki contains (English-language only, sorry!) a Support FAQ, an overview of the Support process, and a guide to writing Support responses, among other things.
lenaku2000: (Default)

[personal profile] lenaku2000 2017-01-02 12:12 am (UTC)(link)
Да, и их пришло бы сюда намного больше. :)
kittydesade: (Default)

[personal profile] kittydesade 2017-01-02 12:13 am (UTC)(link)
That sounds about right for Spanish! I was raised by a fluently bilingual mother (and some aunts) and grandmother with the aforementioned Castillian and Chilean, and then I went to a bilingual English-Spanish elementary school.... with a lot of Puerto Ricans and a smattering of I think Mexicans? Mostly it comes out in vocabulary/semantics and occasionally using the Castillian ceceo (some people call it a lisp).

Plus side, it gave me a facility for languages, hence studying all the ones I can (I'm currently studying Hindi and Arabic), and a Spanish accent for most non-English ones, so if I travel again I'm more likely to be mistaken for a Spanish or Central American ex-pat.

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