mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
Mark Smith ([staff profile] mark) wrote in [site community profile] dw_news2009-05-07 12:10 am

Update: Seed Account Re-sale, Free Users + Custom Styles

Two things for you today!


Thing the first:

We have not been able to finish and fully test the new site functionality that enables people to purchase accounts without a PayPal account. Instead of finishing it up an hour before the first sale is scheduled and crossing our fingers that it works, we've decided to push the sale off another week.

The new time of the Seed Account re-sale is Thursday, May 14th, 9PM EDT and again at Friday, May 15th, 9AM EDT. In total 200 accounts will be available.


Thing the second:

People with free accounts have probably noticed that a few days ago we took away the Advanced Customization area of the site. (The pages that let you make a custom style.) We had never intended for it to be available unless you paid, and having it on was an oversight on our part. After we turned it off, we got to hear a lot of really good comments from people and we reevaluated the original decision.

We've turned it back on, but gave free users a pretty low limit on the number of styles you can create (1 custom style, up to 5 layers). Short story: you can once again go back to customizing and importing styles from other sites. Sorry for the trouble!
naughty: (Default)

[personal profile] naughty 2009-05-07 07:27 am (UTC)(link)
omg thank you thank you thank you.
adachi: (adachi ❤ it's 3am!)

[personal profile] adachi 2009-05-07 07:29 am (UTC)(link)
thanks so much for reevaluating your decision with the free accounts and styles! i'm so glad to see you guys listening to your users like this. we appreciate it.
red_comet: (Default)

[personal profile] red_comet 2009-05-07 07:32 am (UTC)(link)
Thank you for being nice to us users ^_^
cubia: (eiji ★ victory)

[personal profile] cubia 2009-05-07 07:32 am (UTC)(link)
Thank you for giving free accounts at least one custom style! ♥

[personal profile] ex_antagonist554 2009-05-07 07:32 am (UTC)(link)
Thank you so much! :)
geminianeyes: Cute sisters from PW as kids (Default)

[personal profile] geminianeyes 2009-05-07 07:33 am (UTC)(link)
Thank you for being nice. :)
refrain: (Default)

[personal profile] refrain 2009-05-07 07:33 am (UTC)(link)
Wow, that's really nice of you guys. :)
sync: free! (animanga ● sc! ●● because we believe.)

[personal profile] sync 2009-05-07 07:34 am (UTC)(link)
You guys are awesome ♥
torina_archelda: Made by the lovely LemonDrop7 for my fic Moonshadow! (Default)

[personal profile] torina_archelda 2009-05-07 07:34 am (UTC)(link)
What exactly is a seed account and how much are they?

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honeyelle: shows coloured pencils with "i live to create master pieces" (Default)

[personal profile] honeyelle 2009-05-07 07:35 am (UTC)(link)
While we can create ONE custom style. If we delete that one, can we create another?

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sanders: (Default)

[personal profile] sanders 2009-05-07 07:36 am (UTC)(link)
Re: Advanced Customizations, I'm really glad to see a viable option for us free users. The only reason I ever bought a paid LJ account was being able to customize my layout, and I was super excited to be able to do so from my free account here and then sad that the option literally was gone overnight. I'm one of the few who couldn't care less about having more icons and frills, I just want my journal to look the way I want it to, so thank you, thank you, thank you.

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tyger: Beat, hand on his hat and laughing. (Beat - Bwahahaha)

[personal profile] tyger 2009-05-07 07:39 am (UTC)(link)
Dude. Awesome. :D
/utterly ineloquent.
lluvia: Simon ‡ Tengen Toppa Gurren Lagann ‡ Gainax (That kind of love.)

[personal profile] lluvia 2009-05-07 07:39 am (UTC)(link)
You guys ♥♥♥♥♥.
adventurer: (The price that you pay may be heavy.)

[personal profile] adventurer 2009-05-07 07:41 am (UTC)(link)
While I never had a problem with that option being turned off, I must say that you're amazing for turning the option back on.
kriski: (Default)

[personal profile] kriski 2009-05-07 07:43 am (UTC)(link)
thank you for re-scheduling the sale. that's a call which (once again) confirms my confidence in you guys.

i personally don't care for css, because they break my brain, but thank you anyway for listening to user concerns.
mad_jaks: (wolf)

[personal profile] mad_jaks 2009-05-07 07:46 am (UTC)(link)
I think I love you. Thanks
arobynsung: (Default)

[personal profile] arobynsung 2009-05-07 07:46 am (UTC)(link)
Oh wow!
THANKS!!!
gokudera: made for coo's birthday, stolen with permission. (heart on)

[personal profile] gokudera 2009-05-07 07:47 am (UTC)(link)
I'd say that sounds fair very fair! Cheers, guys, I'm really happy that you took our concerns seriously. I'm definitely more optimistic about the site, now :)
cesy: *draws fangirly hearts* (Fangirl)

Once again...

[personal profile] cesy 2009-05-07 07:47 am (UTC)(link)
You're awesome.
skywalker: kara thrace / bsg (Default)

[personal profile] skywalker 2009-05-07 07:48 am (UTC)(link)
Thanks for the reevaluation!
kerravonsen: (Default)

[personal profile] kerravonsen 2009-05-07 07:48 am (UTC)(link)
We've turned it back on
You are amazingly generous. Go you!
relle: (omg egg)

[personal profile] relle 2009-05-07 07:58 am (UTC)(link)
Oh, wow, thanks!

I must admit that I wasn't really expecting free users to ever have Advanced Customization, so I'm kind of curious about the reasoning behind the change, other than the mix-up from a few days ago. Do you guys mind sharing when you get a chance? (Not that I don't appreciate it! Just curious.)
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2009-05-07 08:26 am (UTC)(link)
We thought about it, took a look at the numbers, took a look at the latest poll in [livejournal.com profile] paidmembers, and decided to make the gamble that the people who'd be paying us just to create a style would likely also be the type who'd buy one month of paid time at $3 and then let it lapse. Looking at our numbers from the first week post-launch (which we'll be posting more about in [site community profile] dw_biz as soon as we get our better stats module committed), we decided that even if half of the people paying us $3/1 month were doing so only to customize (not to create an account without an invite), it wouldn't seriously impact our bottom line.

Basically, we're gambling that the benefit we'd gain from people being happy that they could completely customize their journal here (thus making them more likely to want to fiscally support us down the line) would outweigh the potential loss of revenue.

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lichking: (Battle Stance)

[personal profile] lichking 2009-05-07 08:09 am (UTC)(link)
Now I can have the layout that is befitting for a King. Almost.

Once again the Lich King is proud of you. Perhaps we should look into you all joining my legion aand scourge.
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2009-05-07 08:41 am (UTC)(link)
....but we have our own legion already. ;)

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scarecrow: (• [WTF] • [Neely] • Brograbs)

[personal profile] scarecrow 2009-05-07 08:11 am (UTC)(link)
You guys are absolutely fantastic. Here's to a good, long run. ♥ I just wish I could afford a seed account so I could support you; $200 bucks, though worth it imho, is hard to drop with the economy as it is 8( that being said, I do plan to keep up with my paid accounts so thank you thank you thank you, you are appreciated. ♥
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)

[staff profile] denise 2009-05-07 08:27 am (UTC)(link)
It's actually better for us in the long run if people pay year-by-year! That way we get the payments spread out, not in a lump sum.

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koreans: (Default)

[personal profile] koreans 2009-05-07 08:14 am (UTC)(link)
i have to say, this definitely pushes me one more step further in giving up livejournal completely (eventually), for you guys. one thing i've always been bugged by was livejournal not listening to us, the people who pay to keep them going. you guys just showed me with this, that you're listening.

thank you ♥
brighid: Very short hair, no makeup or glasses, no clothes on, seen from the shoulders up. (Default)

[personal profile] brighid 2009-05-07 09:11 am (UTC)(link)
I was thinking the very same.

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