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Welcome to Dreamwidth Studios!
We are pleased to announce that we are now officially in our Open Beta! To pay for an account, visit the Dreamwidth Shop. Our first batch of 200 Seed Accounts are now on sale for $200 USD; they'll be available in the shop until all 200 are sold out. (The second set of 200 will go on sale at 0900 EDT (GMT -4) tomorrow morning, May 1.)
We'll be handing invite codes out to our existing users for them to distribute shortly. We'll also be providing invites to OpenID accounts that have set and confirmed their email address, as well as people who've subscribed to our mailing lists, if they don't already have an account, but that's going to take us a little bit longer.
One quick note: earlier in the week, we said that we were going to hold off on expiring the accounts of people who had used the beta helper tool to manually upgrade their accounts while we were in closed beta, in order to give them extra time to pay. While we were going over our checklist, though, we realized that would prevent some people from paying for accounts tonight. In order to prevent that, we had to expire everyone's accounts a little early. Our apologies for not realizing that sooner!
Meanwhile, if you're having issues, check the known issues list on our Support page. We'll be replying to support request as quickly as possible tonight, but we will be concentrating on any payment issues tonight.
If you have any payment problems, contact us through the Submit a Support Request page, selecting Account Payments as a category, or by emailing accounts@dreamwidth.org. (In particular, we know there's a bug where if PayPal times out at a certain point of the checkout process, you won't be able to get back to the cart and you'll have to make a new one. If this happens to you, you had a Seed account in your cart, and they sold out in the meantime, drop us an email and we'll help fix it for you.)
EDIT: We are looking into the issues with people getting invalid username errors and the issues with PayPal demanding a PayPal account to complete checkout, both of which didn't appear in testing.
We'll be handing invite codes out to our existing users for them to distribute shortly. We'll also be providing invites to OpenID accounts that have set and confirmed their email address, as well as people who've subscribed to our mailing lists, if they don't already have an account, but that's going to take us a little bit longer.
One quick note: earlier in the week, we said that we were going to hold off on expiring the accounts of people who had used the beta helper tool to manually upgrade their accounts while we were in closed beta, in order to give them extra time to pay. While we were going over our checklist, though, we realized that would prevent some people from paying for accounts tonight. In order to prevent that, we had to expire everyone's accounts a little early. Our apologies for not realizing that sooner!
Meanwhile, if you're having issues, check the known issues list on our Support page. We'll be replying to support request as quickly as possible tonight, but we will be concentrating on any payment issues tonight.
If you have any payment problems, contact us through the Submit a Support Request page, selecting Account Payments as a category, or by emailing accounts@dreamwidth.org. (In particular, we know there's a bug where if PayPal times out at a certain point of the checkout process, you won't be able to get back to the cart and you'll have to make a new one. If this happens to you, you had a Seed account in your cart, and they sold out in the meantime, drop us an email and we'll help fix it for you.)
EDIT: We are looking into the issues with people getting invalid username errors and the issues with PayPal demanding a PayPal account to complete checkout, both of which didn't appear in testing.
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