denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_news2009-04-30 09:00 pm

Welcome to Dreamwidth Studios!

We are pleased to announce that we are now officially in our Open Beta! To pay for an account, visit the Dreamwidth Shop. Our first batch of 200 Seed Accounts are now on sale for $200 USD; they'll be available in the shop until all 200 are sold out. (The second set of 200 will go on sale at 0900 EDT (GMT -4) tomorrow morning, May 1.)

We'll be handing invite codes out to our existing users for them to distribute shortly. We'll also be providing invites to OpenID accounts that have set and confirmed their email address, as well as people who've subscribed to our mailing lists, if they don't already have an account, but that's going to take us a little bit longer.

One quick note: earlier in the week, we said that we were going to hold off on expiring the accounts of people who had used the beta helper tool to manually upgrade their accounts while we were in closed beta, in order to give them extra time to pay. While we were going over our checklist, though, we realized that would prevent some people from paying for accounts tonight. In order to prevent that, we had to expire everyone's accounts a little early. Our apologies for not realizing that sooner!

Meanwhile, if you're having issues, check the known issues list on our Support page. We'll be replying to support request as quickly as possible tonight, but we will be concentrating on any payment issues tonight.

If you have any payment problems, contact us through the Submit a Support Request page, selecting Account Payments as a category, or by emailing accounts@dreamwidth.org. (In particular, we know there's a bug where if PayPal times out at a certain point of the checkout process, you won't be able to get back to the cart and you'll have to make a new one. If this happens to you, you had a Seed account in your cart, and they sold out in the meantime, drop us an email and we'll help fix it for you.)


EDIT: We are looking into the issues with people getting invalid username errors and the issues with PayPal demanding a PayPal account to complete checkout, both of which didn't appear in testing.
cheyinka: A sketch of a Metroid (Eeek! A Metroid!)

[personal profile] cheyinka 2009-05-01 01:01 am (UTC)(link)
Hooray! (I won't be buying an account until the end of May but hooray for open beta anyway!)

[identity profile] catmoran.livejournal.com 2009-05-01 01:06 am (UTC)(link)
It's not letting me buy a paid account for my openid journal, and all attempts to buy a paid account for a new journal (ie, my email address) are met with "The username that you entered is invalid or does not exist."

And yes, I'm on the http://www.dreamwidth.org/shop/account?for=new page, and the input label says "Email address"

If I miss getting a perm account because of this, I'm not going to be very impressed...

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ext_130940: (Default)

[identity profile] aujour.livejournal.com 2009-05-01 01:02 am (UTC)(link)
YAY!
*waits patiently for an invite*
luludi: (dreamwidth: tori@dreamwidth)

[personal profile] luludi 2009-05-01 03:21 am (UTC)(link)
Did you get one yet?

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lluvia: Simon&Boota ‡ Tengen Toppa Gurren Lagann ‡ Gainax (Default)

[personal profile] lluvia 2009-05-01 01:02 am (UTC)(link)
YAY DW \o/

Thank you guys so much for all your hard work. ♥
nine: (Default)

Yay!

[personal profile] nine 2009-05-01 01:02 am (UTC)(link)
Go Dreamwidth! Thanks for putting so much effort into such a fantastic project.

I am really, really pleased to have been connected with this, even if only by being part of the closed beta.
luludi: (dreamwidth: tori@dreamwidth)

[personal profile] luludi 2009-05-01 01:03 am (UTC)(link)
I tried to buy a Seed Account, but PayPal won't allow me to just use my card. It forces you to set up a PayPal account.... I thought we didn't need to have one to purchase paid/Seed accounts??
magycmyste: (Default)

[personal profile] magycmyste 2009-05-01 01:07 am (UTC)(link)
Tori, it's been several years since I registered my Paypal account, but you should be able to use your credit card through Paypal (that's what I did).

To be on the safwe side, maybe you can open Paypal in a new tab to register (keep the Seed account in your cart in the meantime). It shouldn't take long to register, and set up your credit card in there. Then you should be able to finish the transaction.

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dreamatdrew: (Ragabash)

[personal profile] dreamatdrew 2009-05-01 01:03 am (UTC)(link)
and now the fun starts
oxoniensis: photo of children dancing in the sun (world: let's touch the sky)

[personal profile] oxoniensis 2009-05-01 01:03 am (UTC)(link)
*\o/*
beet: a beet (Default)

[personal profile] beet 2009-05-01 01:45 am (UTC)(link)
\o/

Yay!!
bubba: (Default)

[personal profile] bubba 2009-05-01 01:03 am (UTC)(link)
Congratulations to everyone involved! This is an awesome day.
logovo: (Default)

[personal profile] logovo 2009-05-01 01:04 am (UTC)(link)
Wooohooooo!!!
magycmyste: (Default)

[personal profile] magycmyste 2009-05-01 01:04 am (UTC)(link)
Whoo!!! Just bought a seed account!!!

Might be alittle insane for me, but I REALLY wanted one!
tyrande: (dmg ▪ HEY HO LET'S GO!!!)

[personal profile] tyrande 2009-05-01 01:05 am (UTC)(link)
Yippee~!
james: Antti Niemi with his mask raised (Default)

[personal profile] james 2009-05-01 01:05 am (UTC)(link)
I'm curious to know how quickly the Seed accounts sell out. ;-)
tyrande: (c² ▪ AN EMPRESS ONLY IN YOUR EYES)

[personal profile] tyrande 2009-05-01 01:24 am (UTC)(link)
I've been refreshing the page. In the 20 minutes of the shop being open, it's down to less than 10 remaining (which has been that way for about 5 minutes now, not sure if it's due to the paypal issues addressed above or what).

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[personal profile] piscinarii 2009-05-01 01:05 am (UTC)(link)
yay!

[personal profile] markovchaining 2009-05-01 01:05 am (UTC)(link)
!

Please make it possible to pay with Paypal without having to register an account? I hate Paypal with a burning passion and do not want them to save my financial information, but I would be happy to give you money. =D

(It's doable from Paypal under profile -> settings, apparently; http://forums.oscommerce.com/index.php?showtopic=289092 )
helens78: A man in a leather jacket, seated on the ground, looks up hopefully. (Default)

"New account" throws an error

[personal profile] helens78 2009-05-01 01:05 am (UTC)(link)
Trying to buy an account for a new user, and get the following error:

The username that you entered is invalid or does not exist.
revolutions: Text icon: "We need more good crazy." (Default)

Re: "New account" throws an error

[personal profile] revolutions 2009-05-01 01:07 am (UTC)(link)
I'm getting this too. :( I had no trouble adding paid time to my existing account, but can't purchase a new one.

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(Anonymous) 2009-05-01 01:05 am (UTC)(link)
When I try to buy an account, it says "The username that you entered is invalid or does not exist." But there was no space to put in a UN! Am I missing something? Thanks so much for your hard work!

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eponymous: a photo of me, taken from the back, bouncing on a trampoline (Default)

[personal profile] eponymous 2009-05-01 01:05 am (UTC)(link)
I'm really excited to be in Open Beta and to finally be able to invite my friends to join me here.
inkstone: xxxHOLic's Yuuko celebrating, caption: omg yay! (omg yay)

[personal profile] inkstone 2009-05-01 01:06 am (UTC)(link)
YAY!
dreamcypher: (Default)

Yay!

[personal profile] dreamcypher 2009-05-01 01:06 am (UTC)(link)
I got a seed account!! Yeah!!

Man, if those order numbers are in reference to the seed account number, the accounts went *very* quickly! My order number was 100.

Congrats DW!

Re: Yay!

[personal profile] piscinarii 2009-05-01 01:12 am (UTC)(link)
I hope not, my order was #204 haha.

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ext_100521: (Default)

[identity profile] goldmund.livejournal.com 2009-05-01 01:06 am (UTC)(link)
I am attempting to purchase a paid account but I am unable. I receive this error after supplying my email address: "The username that you entered is invalid or does not exist."

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allegraconbrio: (Default)

[personal profile] allegraconbrio 2009-05-01 01:07 am (UTC)(link)
Congratulations to everyone involved. Paying for my account went seamlessly, just as I expected it would. Great job, people!

\o/!
mscongeniality: (Default)

\o/

[personal profile] mscongeniality 2009-05-01 01:07 am (UTC)(link)
Yay! Congrats on having reached this milestone!
valentinite: riffraff from the Catillac Cats cartoon (riffraff looks up)

[personal profile] valentinite 2009-05-01 01:07 am (UTC)(link)
So, I'm also getting the "username invalid" message -- I'm trying to buy myself a second account. What's the status?

It's not working

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swordage: rotf Soundwave (Default)

[personal profile] swordage 2009-05-01 01:07 am (UTC)(link)
*watches the Seed Accounts disappear* Oh. My. Gosh. I am trying to imagine the volume of money moving around right now. It's a lot. You are going to have to tell us how quickly they sold out. XD I'm guessing ten minutes.
xdawnfirex: (Default)

[personal profile] xdawnfirex 2009-05-01 01:45 am (UTC)(link)
25, actually. I know for a fact because I kept watching the numbers fall as I tried fruitlessly over and over to buy one.

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cygnet: feet (Default)

It worked!

[personal profile] cygnet 2009-05-01 01:08 am (UTC)(link)
Woohoo! 6:07 and I'ze a PAID member. :-)

CONGRATULATIONS to all of you who have worked so very hard!
cygnet: feet (Default)

Re: It worked!

[personal profile] cygnet 2009-05-01 01:23 am (UTC)(link)
Using the Paypal/credit card method gave me an on-screen 'confirmed paid' message, and I received an email from Paypal confirming my payment. BUT when I tried to respond to their email that is the final step of setting up my account, I'm getting error messages that their confirmation code deosn't match the account info for my email address. ??

I'll try to track that down directly with Paypal, but meanwhile - PLEASE LET ME KNOW if you have any trouble collecting payment and I'll try again. I only purchased a one-year account, so if you need to get all the seed account stuff figured out first and it takes you a few days to verify my payment - no worries.

Re: It worked!

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