denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
Denise ([staff profile] denise) wrote in [site community profile] dw_news 2017-04-14 11:41 am (UTC)

Yeah, I try very hard not to use the words "freedom of speech" when talking about DW's philosophies, because it can be a loaded phrase in a lot of cases -- people often have a lot of misconceptions about what it actually entails, and of course as a private company we're not required to abide by the first amendment the way the US government is. But that's absolutely what we aim for: we tend to call it "free expression" to avoid tripping that misunderstanding, but we don't want to restrict what people can post any more than we absolutely have to.

(As I said in the section on content restrictions, there's a fundamental tension between allowing unfettered expression and "not having your service turn into a hotbed of harassment from neo-Nazis", cough cough Twitter cough, but we've got a few product design advantages that Twitter doesn't; one of these days I really am going to write that book about how to design a social site to minimize harassment potential.)

Sometimes people report stuff to us that I look at and go "euuuuuuuuugh", but we try our absolute best to make "is this a ToS violation or not" a simple, clear, bright-line test with minimal human judgement involved, to minimize the chance of something getting suspended just because somebody looked at it and went "euuuuuuuuuuugh". Because one person's "euuuuuuuuuuuuuugh" is another person's identity and a third person's lifeline sometimes, y'know?

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